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PRIVACY POLICY

DATA PROTECTION POLICIES
 

We, the HeyCafé Co.,Ltd (HeyCafé/we), are pleased about your visit to our website and your interest in HeyCafé. In the following provisions, we will inform you about the type, scope and purposes of the collection and use of your personal data on this website. Personal data is all information relating to an identified or identifiable natural person. This includes in particular your name, your address and your e-mail address.

  1. Data Processing to Provide Website Contents

With each access to contents of our website connection data are transferred to our web server. These connection data include:

  • the IP address (Internet Protocol address) of the respective user,
  • the date and time of the request,
  • the referrer URL,
  • Device numbers such as UDID (Unique Device Identifier) and comparable device numbers, device information (e.g. device type) and
  • the browser type / version.

These connection data are not used to draw conclusions about the user's identity or are combined with data from other data sources, but serve to provide the website. The legal basis for the processing of your data is Art. 6(1)(1)(f) GDPR.

  1. Processing of Data on Initiative

The use of our website is in general possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. The provision of personal data is also not necessary for the conclusion of a contract. If you do not provide us with personal data, you may not be able to use individual functionalities of this website. Other than that there will be no consequences for you.

We process your personal data when you use the following services offered by us:
 

  1. 2.1. Dealer Area

If you register with us as a dealer and use the dealer area on our website, your entries will be processed by us.

Your personal data is processed on the basis of Art. 6(1)(1)(b)GDPR.
 

  1. 2.2. Contact Form

If you contact us via our contact form, your entries will be stored so that they can be used to process your enquiry.

The legal basis for the processing of your data is generally based on Art. 6(1)(1)(f) GDPR. Our legitimate interest is then to answer your inquiry.

In the case of the implementation of pre-contractual measures, the legal basis is Art. 6(1)(1)(b) GDPR.
 

  1. 2.3. Newsletter

If you have expressly consented, you will receive our newsletter. To receive our newsletter, it is sufficient to provide your e-mail address. The additional freely given information about you is only used to personalise the newsletter for you.

You can revoke your consent at any time with effect for the future. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until revocation. There is a link at the end of each newsletter for exercising the revocation. Alternatively, you can also revoke your consent at any time by e-mail to marketing@hemrogroup.com

Your personal data will be processed on the basis of your express consent in accordance with Art. 6(1)(1)(a) GDPR.
 

  1. Data Processing fort the demand - oriented design of the Website

In order to make the use of our website as pleasant as possible and for advertising purposes, we use so-called web tracking systems. Cookies are usually used, i.e. small text files that are sent from a web server to your browser and stored on your computer's hard drive. This enables us to recognise the device you are using when you visit the website again. Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies in your browser and have the possibility to delete them from your hard disk at any time. However, you can also use your browser to only prevent certain cookies from being set (e.g. cookies from third parties), for example if you want to prevent web tracking. Please refer to your browser's help function for more information.

We would like to point out that you can also install a plugin in your browser to protect your privacy, which offers the possibility to prevent tracking - e.g. AdBlock, Ghostery or NoScript (please note the data protection policies of the respective plugin provider).

Finally, we would like to point out that if cookies are deactivated, not all functions of this website may be used in full.

The legal basis for the processing of your data in accordance with Section 3. is Art. 6 (1)(1)(f) GDPR. Our legitimate interest is the demand-oriented design of the website. If you would like further information on the weighing of interests, please contact our data protection officer (see Section 8.).
 

  1. 3.1. Google Analytics

Our website uses the tracking tool "Google Analytics" from the provider Google LLC. (Google), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This tracking tool helps us to make our website more interesting for you and to improve the user experience. For this, data about the use of our website is stored in pseudonymous user profiles. Cookies may also be used for this purpose. In addition, data from various devices, sessions and interactions can be linked with a so-called "User ID". The information generated is usually transferred to a Google server in the USA and is stored there. We would like to point out that on our website the "anonymizeIp" function has been added to Google Analytics. As a result, your IP address will initially be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area and only subsequently transferred to a Google server in the USA.

On our behalf, Google will use the information received to evaluate your use of our website, to compile reports on website activity and to provide us with other services relating to website and Internet use. The pseudonymised user profiles are not combined with personal data about the bearer of the pseudonym without a separately given consent.

More information about Google Analytics can be found at:

https://support.google.com/analytics/answer/2790010?hl=de

As described above, you can prevent the use of cookies by setting your browser software accordingly or object to their use in the future. You can also prevent the collection of data generated by the cookie and related to your use of our website by downloading and installing the browser plugin available under the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).

In addition, you can also prevent collection by Google Analytics by clicking on the following link: Disable Google Tag Manager / Google Analytics. This sets an opt-out cookie, which prevents future collection of your data when you visit our website. Please note, however, that if you delete your cookies, this means that the opt-out cookie will also be deleted and may have to be activated again by you. This opt-out must be performed for each system on which you use our service, e.g. also in another browser or on a mobile device.

  1. 3.2. Google Tag Manager

This website uses Google Tag Manager to manage website tags. A tag is a JavaScript snippet used to send information from a website to third parties, especially in the context of web tracking. The Google Tag Manager tool itself does not collect any personal data. The tool triggers other tags that may collect data (e.g. the Google Analytics tag). Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. This makes it easier to effectively implement your needs against tracking procedures.
 

  1. 3.3. Google Fonts

Our website uses "Google Fonts" from Google to display fonts uniformly. When you call up a page, your browser loads the required fonts into your browser cache to display texts and fonts correctly. Among other things, your IP address is transmitted to the Google servers. If your browser does not support Google Fonts, standard fonts are used.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy statement.

 

  1. 3.4. Google Maps

The dealer search uses the functions of Google Maps. Google Maps is a web service for the visualisation and utilization of geographical information. The service is used to show you the nearest dealers by country and zip code you enter.

This is done by connecting your browser to Google's servers as if you are visiting the Google Maps website. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before using the dealer search. Google is responsible for data processing by Google. There is no tracking by Google on our website.

For more information about using Google Maps, please see the Google Maps Terms of Use. For information on data protection at Google, please refer to Google's privacy policy.

 

  1. Data Transfer to Third Parties

We will only pass on your personal data to third parties if:

  • you have given your clear consent pursuant to Art. 6(1)(1)(a) GDPR,
  • the passing on is necessary according to Art. 6 (1)(1)(b) GDPR for the fulfilment of a contract with you or for the execution of pre-contractual measures, which take place on request of them,
  • it is necessary for the fulfilment of a legal obligation pursuant to Art. 6 (1)(1)(c) GDPR and/or
  • it is necessary for asserting, exercising or defending legal claims pursuant to Art. 6(1)(1)(f) GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
     
  1. Data Transfer to Countries outside the EU

To the extent necessary for our purposes, we also transfer your data to recipients outside the EU if it is ensured that the recipient of the data guarantees an appropriate level of data protection and that there are no other interests worthy of protection against the transfer of the data.
 

  1. Duration for which Personal Data are stored /Criteria for determing the Duration

Your personal data will be deleted by us as soon as they are no longer necessary for the aforementioned purposes of processing, in the event of an objection if there are no opposing grounds of HeyCafé worthy of protection or in the event of a revocation if there remains no other legal basis for data processing. In certain cases, e.g. if there is a legal obligation to store your personal data, however, they are not deleted immediately, but initially blocked. For example, the retention period for messages with business content via the contact form can be ten years.
 

  1. Security Measure to protect your personal data

We protect your data by technical and organisational measures against unauthorised access, loss or destruction. Our security measures are continuously improved in line with technological developments. Our employees and all persons involved in data processing are obliged to comply with data protection laws and the confidential handling of personal data. Our employees are trained accordingly.

To protect the personal data of our users, we use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission. You can recognise this by the fact that an "s" ("https://") or a green, closed lock symbol is added to the address component http://. By clicking on the icon you will receive information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data.
 

  1. Your Rights

Within the framework of legal requirements, you can exercise the following rights:

      • Confirmation whether personal data concerning you is processed by HeyCafé.
      • Access to these data and the circumstances of the processing.
      • Correction if data is incorrect.
      • Erasure, insofar as there is no justification and no obligation to keep the data (any more) for the processing.
      • Restriction of processing in special cases provided for by law.
      • Objection in the case of data processing on the basis of Art. 6(1)(f) GDPR.
      • Transmission of your personal data - if you have provided it - to you or a third party in a structured, common and machine-readable format.

If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time, with the consequence that the processing of your personal data will become inadmissible for the future. However, this does not affect the legality of the processing carried out on the basis of the consent until revocation.

Please address your specific request to our data protection officer in writing or by e-mail, with a clear possibility of identifying yourself:

HEMRO AG
Data Protection Officer
Laenggenstrasse 34
CH 8184 Bachenbuelach
Switzerland
E-Mail: Data-Compliance@hemrogroup.com

 

Finally, we would like to draw your attention to your right of appeal to the supervisory authority.
 

  1. No automated individual Decision-Making

We do not use your personal data for automated individual decisions.
 

  1. Amendment of the Data Protection Policy

New legal requirements, business decisions or technical developments may require changes to our data protection policy. The data protection policy will then be adapted accordingly. You can always find the latest version on our website.